Matching of messages is running smooth and nicely. There are more work scheduled to be done that should not interrupt business processes.
Posted Oct 24, 2022 - 13:46 UTC
Update
Performance of matching replies is steadily decreasing the lag in matching messages. Situation should be back to normal within 2-4 hours if no unexpected drawbacks appear.
Posted Oct 24, 2022 - 12:02 UTC
Identified
IT team identified most probably cause of the issue. Multiple mitigation steps are being implemented. Anticipating that at 12:00 UTC we will have some more detailed update regarding the issue.
Posted Oct 24, 2022 - 09:32 UTC
Investigating
Matching new replies to prospects suffers delays. The IT team is actively investigating the issue.
Posted Oct 24, 2022 - 08:36 UTC
This incident affected: Growbots App (app.growbots.com).